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How do I refresh my list of One Small Step Connect matches?

8 STEPS

1. Locate your most recent email from contactus@storycorps.org alerting you of new matches!

You can do this by searching for the subject line: "[YOUR NAME], it's time to meet your matches!".

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2. Scroll down until you see the button to "Meet your Matches"!

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3. Click the link to Meet your matches!

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4. *You may have to accept our terms and conditions before viewing this page.

To refresh your partner list, click Get More Partners.

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5. Confirm by clicking Get More Partners once again.

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6. Our system will take a moment to load the new matches...

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7. Success! Click anywhere on the screen to view hide this window and review your new partners.

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8. That's it. You're done.

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Here's an interactive tutorial

** Best experienced in Full Screen (click the icon in the top right corner before you begin) **

https://www.iorad.com/player/2486328/How-to-refresh-matches

Navigate to past notifications or emails from One Small Step about your conversation matches, or go to your Match Status Dashboard to see your list of potential conversation partners! While there, your options are to either:

  1. Click "Invite to Chat" on as many matches as you'd like, and we'll let them know you're ready to use the chat room to schedule a date and time for your recorded video conversation.
  2. Or, if it's not the right match for you, just click "Pass."

If any partner has passed on you, you’ve passed on them, or they’re no longer participating, you will see a button inviting you to refresh your list at the bottom of the page.

By pressing this button, you are submitting a request to receive more partner options. The people you've already sent invitations to chat will remain on your page.

Once your request has been processed those you have passed on will be removed, and a new set of match options will appear.

The “Refresh Matches” option will not be available again until you accept or pass on at least one option.